5.3Implementation · 2–5 weeks · In force since December 2024

CE / GPSR Product Safety

CE / GPSR — Product Safety File and EU Responsible Person

If you sell consumer products into the EU you must have a responsible person established in the Union. We build the risk analysis, traceability, manual language matrix and crisis procedure in a single file.

Promise

We build the risk analysis, traceability, manual language matrix and crisis procedure for your consumer products in a single file, and resolve the EU responsible person structure.

What is it?

The General Product Safety Regulation has applied since 13 December 2024. Its most concrete requirement is this: a consumer product placed on the EU market must have a responsible economic operator established in the Union. Without one the product cannot lawfully be sold, and online marketplaces remove the listing.

The second requirement is traceability: manufacturer details, batch or serial number and a single electronic point of contact on the product or its packaging. The third is that it is set down in advance who responds, within how many hours, with which document, when something goes wrong.

Why is it necessary?

Even where your product is designed for professional use, it falls within scope if the sales channel makes consumer access reasonably foreseeable. Any product sold through a builders' merchant or a marketplace passes this test.

This service differs from the "authorised representative" offerings common in the market. Without a defensible file behind them, representation services amount to a postal address. We do not sell representation; we produce the file the representative can defend.

What do we promise?

  • We tell you whether your product is in scope, with reasoning based on an analysis of the sales channel
  • We deliver a product safety file with a consistent chronology that can be presented when market surveillance calls
  • We close residual risks through design or protective measures rather than warning labels — the sequence is not reversed
  • We set down in a written procedure who does what, within how many hours, in a crisis

Who is it for?

Manufacturers selling consumer products into the EU; particularly those using e-commerce and marketplace channels, and producers of small domestic appliances, furniture, hand tools, textiles and toys.

How do we work?

  1. 1Scope determination and reasoning
  2. 2Risk analysis (six life-cycle stages, severity × probability)
  3. 3Traceability design and label placement
  4. 4Instruction manual language matrix
  5. 5EU responsible person structure and mandate
  6. 6Safety Gate crisis procedure

Related services